Customer testimonials: Mexico Mike

Every day I get phone calls and e-mails from customers raving about Alpha Five. For me, there's nothing better. And as our PR reps will tell you, I'm often quick to offer these e-mails up for the blog.

To avoid coming off as "marketing-y," we've kept most of these letters to ourselves. I think, however, that many of these e-mails could be valuable tools for our potential customers who are weighing Alpha Five as an option for their database needs.

So beginning today, I'm going to choose a customer testimonial to be featured on the blog every week or so. We want to be completely transparent at Alpha, and this is a great way to show you what other developers are saying about Alpha Five, verbatim.

Without further ado, here's an e-mail from "Mexico" Mike Nelson, creator of the everything-you-need-to-know-about-Mexico site, Mexico Mike:

I am one of the most cautious purchasers you can imagine. I investigate, research and sleep on it before spending a dime. I looked at Alpha Five a long time, downloaded the trail and also kept researching before making my decision to buy. What clinched the deal for me was the customer service before the sale. Although I got a lot of help from the bulletin board, there were still a few questions I had. The Alpha team was willing to talk to me, offer me solutions and help me to make a decision without pressuring me, like so many software companies do. I had been a Filemaker fan for desktop use for years, but they would not spend the time to help me install their trail, so I abandoned even considering them. There is nothing that compares to Alpha Five in terms of features, extensive abilities and ease of use. But, in the long run, customer service and an active bulletin board are the two items that swayed me to purchase. Of course the reasonable price for what you get didn't hurt either. - Mike Nelson.